My New HP Pavilion Entertainment PC – dv6500
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Note: After writing this post, many have started asking questions regarding issues with HP Pavilion Entertainment PC – DV6500 and other related laptops. I have tried to answer most the issues at the end of this post and in the comments section.
It’s been a while since I got my new laptop and I couldn’t post any details on that earlier. So here it is…
It’s a customized HP Pavilion dv6500 Notebook PC and I love it. I am a fan of HP and all the desktops and laptops that I have got so far are from HP. I love their sleek design!

Operating System : Windows Vista Home Premium 32-bit
Processor : Intel(R) Core(TM) 2 Duo processor T7300 (2.00 GHz, 4 MB L2 Cache, 800MHz FSB)
Memory : 2GB DDR2 (2 Dimm)
Display : 15.4″ WXGA High-Definition HP BrightView Widescreen Display (1280 x 800)
Graphics Card : 383MB NVIDIA GeForce 8400M GS with DirectX 10
Networking : Intel(R) PRO/Wireless 4965AGN Network Connection and Bluetooth(TM)
Hard disk : 120GB 5400RPM SATA Hard Drive
DVD Drive : LightScribe SuperMulti 8X DVD+/-RW with Double Layer Support
Battery : High Capacity 6 Cell Lithium Ion Battery
Other features :
HP Imprint (Radiance)
Fingerprint Reader,
Webcam,
Microphone ,
Remote Control.
Slots, Pins and other features on the Left Side:
Security cable Slot,
S-Video-out jack,
External Monitor Port,
Expansion Port 3,
RJ-45 (network) jack,
RJ-11 (modem) jack,
HDMI port,
2 USB port,
1394 port,
Digital Media Slot.
Slots, Pins and other features on the Right Side:
Express Card Slot,
Optical Drive,
USB Port,
Power Connector.
Slots, Pins and other features on the Front Side:
Power light,
Battery light,
Drive light,
Wireless Switch,
Wireless light,
Consumer infrared lens,
Audio-in (microphone) jack,
2 Audio-out (headphone) jack.
Windows Experience Index:
All the subscore including gaming graphics are above 4.3 but the graphics score for Windows Aero is only 3.2 and so the Base Score of Windows Experience Index is 3.2. Here is the list of subscore for all different parameters.
Processor (4.9) : Calculations per second
Memory RAM (4.8) : Memory operations per second
Graphics (3.2) : Desktop performance for Windows Aero
Gaming Graphics (4.3) : 3D business and gaming graphics performance
Primary Hard Disk (4.6) : Disk data rate transfer

Issues and Solutions: Many of you have been visiting here looking for some issues and solutions. First search in the comments if there are any issues realated to yours and for any following comments with solutions. If not write down your comments and I’ll try my best to solve them.
Software and Driver downloads for HP Pavilion DV6500
Here are some of the most frequently asked issues:
HP Quickplay not working: First try to updated or reinstall the HP quickplay driver. Download from the link provided above. Or HP quickplay may have been disabled in the startup, read this post for more details on how to add or remove programs from the startup.
HP Webcam: Using HP webcam to record videos and take images and other uses from HP QuickPlay.
Monitor goes blank: Sometime the monitor goes blank, read this post for more details.
Battery not charging: Remove the battery completely from the laptop. Wait for sometime (like a min to discharge any static or residual current) and then assemble it. This is more like the same solution when the monitor goes blank which I have described previous to this one.
Bioscrypt Verisoft Access Manager: How to Register, Backup and Restore Credentials in Bioscrypt VeriSoft Access Manager?
Other Useful Links:
HP USA Support – Check for different options on the sidebar after you click the link
Update: Yet Another HP Pavilion Entertainment PC at Home – dv9700
















































Recently i bought HP pavilion dv 6500 i found its battery last for few 40 minutes.can somebody tell me what is the back up time noramally .
@bony, that looks like less. But I cannot say until I know how many cell battery do you have and also do you run intensive programs during that. Normally I would say a 6 cell battery should last atleast for 2 hrs if you run lots of applications.
[...] I installed Windows 7 beta on my HP Pavilion DV6500, I was not able to use some of the audio features like the front headphone audio-out jack, [...]
how do you use the web cam
Hello, I just recently got this laptop, the hp pavilion entertainment pc. And for some reason it doesnt allow me to download anything. It comes up with “Administrator Permission” messages and then normal “Permission” messages. I cant download anything, from programs to normal microsoft templates. Nor can I update any software installed. Could someone please help. Also, the account im using is the administrator of the laptop, so its not that i dont have permission.
HOW TO DISABLE THE HP PVILION DV6500 LAPTOP BECOZ IF I INSTALL XP2 MESSAGE COME: UR HARD DISK IS NOT PROPERLY CONNECT. SO PLZ HELP ME.
i made sure nothing was on mute.. all the volumes were up but my speakers on my laptop still arent working.. i just got the lapton for christmas…. do you know why im not getting any volume?
just woke up,put in a game,and it says i neeed to insert the cd into the cd drive,but i did,and its not showin up,i just bought this laptop in december,anybody have any idea wat might b rong with it?
yeas i have the dv 65000 series and when i use my webcam to record videos it records but when in playback mode it stops after 15 seconds,anyone know how to fix this issue?
I have an HP Pavilion Entertainment PC and the only problem that I’m having is that my battery seems to lose enegry extremely fast. Another problem that I’m having is that my PC turns on sometimes no matter how long I charge the battery. Is there any solution can I call the company to see if I can get a replacement.
I have got one of this laptop but it doesn’t boot at all. It tells me to boot from recoverable partition but it hangs and stays there.
Can anyone help please?
I love this laptop!!
Tengo un HP pavilion y le hice mantenimiento donde lo compre y ahora cada que abro Word me aparece un mensaje donde me dice que el programa no es original que puedo hacer ante eso?
how do i use the keyboard functions that are in a little box below a different key(EX: print screen is under insert, break is under pause, etc)
i don’t know why it happend this to my computer im using and just authomaticaly shot off and i can’t recovery, can you help me sir ?
thank you !!!
Hi
i bought the hp-pavilion-entertainment-p last 3 weeks back. i feel some thins are nice at he same time the mouse hand pad is not working properly some its getting dragged, and the sound mute and sound volume reduce increase touch pad is not working properly, when i bought the note book i got the sound high but now stage the sound is reduce in the full volume mode. then heat is some more better… then important one the inner side lft hand and right hand side the bending joinds are not good..
Hi,
where i can get drivers for WinXP_Sp3?
first of all thanks for your topic
second
i got some proplems with this laptop
well, i replaced windows vista with the old XP
and since then i got some proplems with the data
and the laptop is always in risk and my anti-virus program couldn’t
remove those viruses, i tried to formate the laptop lots of times, but the viruses never go.
so my Questions are:
1- how could i reinstall windows vista?
2- which anti-virus you Prefere to use?
pleas answar me as soon as possible.
and thanks again
i currently own a hp pavilion tx2117cl entertainment notebook PC and my current problem is my headphone jack. everything is perfectly installed but when i try to use my headphones, the music or movie plays on the speakers and totally ignores that i even put in the headphones even tho the laptop itself knows i have plugged it in, it wont work like it supposed to, its rejecting to play through the headphones
@rosie, try to reinstall the audio driver
I couldn`t write cd`s on my HP Pavilion. Does I need an Ahead Nero?
i got yhis laptop for my birthdat under a year ago
its not turning its self on and off and has been for the pas month
when it turns on it just has the please wait symbol up and then it turns its self off
it all started after it wanted to download a update
i closed the lid as nomal and in the morning it was doing that
its never done it before after a update
please please help me!!!
I bought the HP PAVILLION ENTERTAINMENT PC at setember 2008 after using for sometime the Pc fails to opens the Screen shows strips,lines,but if you wsitch it open,the PC starts to open but the does’nt show anything,I think there is a problem with a display,moinitor
I have exactly the same problem as Bony has. What can I do to solve it?
i have a problem.
when i go to turn the laptop on it beeps in sets of 3 five times.. anyone know how to fix this? or what the problem is
Any fixes to lighting up the keypad? I saw postings about the difficulty seeing it after I purchased it. For the most part, I don’t look at the keys however, there are times I need to see where a certain, special key is and unless I tilt the screen at just the right angle, I can’t make it out. Other than that, I love this laptop!!! Oh, yeah, the sound could be a little louder.
I got a hp pavilion entertainment pc dv6500 for my daughter in December. everything was going fine but back in may the dvd/cd stoped working. I have tried about everything i can think of but can not get it working again. the driver may be bad so I tried update, nothing, so I took the driver off and tried to put a new one on but nothing, nothing works. what can I do.
i need to enlarge the tixet fonts
i need to write in arabic litters
I own an HP pavilion entertainment PC, and on my 8th month of using it, it would no longer keep a charge or start. I recently went to staples, and they thought it was a short in an inner wire or due to the fact my charger broke making me not us my HP charger, i began to use my sony charger for playstation, they said this would cause the laptop to crash. Is that really so? I figured the sony charger fit perfectly and even now when i bought a new HP charger, it still does not work. What should I do?
My HP pavilion dv6500 says it has a karaoke function but does anyone know how to get this working???
[...] of the feature I love in my HP laptop is the Bioscrypt Verisoft Access Manager that comes along with the Fingerprint reader. With [...]
For those who want to install win XP in their HP DV6500 series should use nLite software to make XP CD which can be used to Install. For that U need NLite software as well as SATA drivers from any SATA Hard Drive. Copy themand Enjoy.
Well I’ve HP DV6530TX laptop, recently it shows that the charger is plugged-in and the light of the DC sockets is turned on however it does’t charge. Can u tell me is it the fault of charger pin, socket or in the motherboard?
i purchased the laptop about 1.5 yrs ago, to use for picture storage only, but it has now become the portable computer for eveyone in the house.. last week the internal driver got stuck because the spring broke, has anyone else had this problem. got it fixed but i pd too much as I could have put it toward a new laptop.
aw its mine! lol
Hi
Only had my dv6500 a couple of months – anyone know how to use the fingerprint reader and webcam?
novice!
Hi!
i have a dv6500… does anyone know what button should i press to format?
Thank you
i just got an hp pavilion entertainment pc laptop and i lost my charger an now i have no idea what kind of battery charger i need if anyone no’s please tell thank u
My cousin have this laptop. But her power charger must be faulty. So we tried to use another charger(HP Mini) and it worked!
So.. I was wondering, will it affect the HP mini charger?
Hi …
I have This laptop, but I Can’t Write any CD/DVD because it gives me always a error :\
Any solution ?
I want to know about function , availability and price for digital media card and Express cards for this model
The right hinge for the monitor became stuck and then the post it is screwed into broke. Any ideas.
i have problem with my laptop, once ive restart it or shutdown it i cant open it again.. before opening it i need to remove the battery for an hour to open it again i dont know whats the problem if my battery or power supply, anyone? help? thanks
hi there i got a hp pav entertainment pc laptop thingy and the volume is not working. is there neway i can make it work before i go back to the store where i purchased it from. help?
Dear
This is realy a very good laptop but i am facing a problem since i have changed its mother board that it show the standard VGA monitor and the maximum resolution avaiable is 1024 X 768 pixels while it would have been 1280 X 800. due to this the screen display is a bit dull. can you help me that wat is the actaul reason for this.
thanks
My wife bought a HP PAVILION DV6500 ENTERTAINMENT , back in Nov of 2007 at Best Buys .Cost her $1,100us dollars the laptop run well for about 8months after WHICH it JUST started to cut-off ,refusing to work with the battery ,NOT WILLING TO START. We are from the Caribbean and we tried calling HP help-Desk no help to inform them and it was the worst thing .I even ask whether there dislike people from the Caribbean cause all I was getting was Only run- around sir we cannot help call our Latin America number ,call the Latin America number, senor we don’t understand English call this number. The laptop never fell neither was it hit , i could have lived with it know that it fell.$1,100US DOLLARS DOWN THE DRAIN .THANKS A LOT Hewlett-Packard
ive had this hp pavilion entertainment pc dv6500 laptop for almost 2 years. Okay so i was on youtube & it just automatically shut off. So i go to turn it back on & the windows error recovery pops up so i click “start windows normally” well after that a blue screen pops up & says something like a problem was detected & then quickly disappears and goes to the windows error recovery again. i dont know whats wrong with it. And i dont have the installation disk anymore. What do i do?
Please reply back in emal; I’d really appreciate it
I have the HP Pavilion dv6500 Entertainment Notebook PC, i have had it for a while and i have a number of people have a look at it as it runs incredibly slow, i have just read through the spec you have listed above but mine are not the same, for example:
the system type is a 64bit operating system and your specs says it should be 32bit,
it has also got programs on it for it to run as a tablet however it is not a tablet.
Primary Hard Disk (4.6) : Disk data rate transfer mine is 4.5
my base score is 3.1 yours is 3.2.
Graphics (3.2) : Desktop performance for Windows Aero mine is 3.2.
My dad bought it for me and i have had issues from day 1 and i just want a computer that works properly.
any suggestions for what i should do are very much appreciated