Comments on: Guide to Bioscrypt VeriSoft Access Manager – How to Register, Backup and Restore Credentials?

By: mrweb

mrweb — Thu, 04 Feb 2010 18:23:01 +0000

I tried the persona version, but it wouldn’t accept my fingerprints. It always said to scan the finger slower, or center it.

I’m going back to try verisoft in compatibility mode. If not, I’ll just have to enter my password like mere mortals do.

By: Thommy

Thommy — Wed, 06 Jan 2010 16:17:27 +0000

Hi guys! Happy New Year 2010!
I have your same problem with Seven and Verisoft Access Manager…
it’s almost impossible to manage the identity and password because Seven stop installation on my HP dv6599el notebook cause compatibility problem… (((
Have you find a solution???
Bye from Italy

By: cecelie

cecelie — Wed, 06 Jan 2010 12:46:44 +0000

The Fingerprint reader is build into Windows 7. Controlpanel – Hardware and sound – choose Biometric. Here you can choose to use the Fingerprintreader in Windows.

By: Kurt Berg

Kurt Berg — Wed, 23 Dec 2009 21:29:30 +0000

Hey guys i have tried the same shit for a few days ago i can use my reader at logon but my access manager had the same comp probs here so i went back to my vista home ,merry christmas from Denmark .Kurt

By: aviwil

aviwil — Tue, 08 Dec 2009 16:54:54 +0000

I posted on Sep 29 . My advice after a lot of messing around – forget Verisoft and install RoboForm – it’s a generation ahead , but you won’t have the fingerprint reader .

By: Corvaire

Corvaire — Fri, 04 Dec 2009 09:48:30 +0000

Everything is correct above with exception of the one person who got it to work on the RTM version because it won’t.
You currently have two options:

1) Download and install the Persona version (found by going to HP and going to the dv3501tx driver downloads) but this will NOT allow you to import your identy backup of VeriSofts app. But it will allow you to utilize the finger scanner.

2) You can wait until HP either contracts Cognizance to create a 64 bit version for update, or a retrieval application.

Hope this helps.

By: Fred Huber

Fred Huber — Mon, 16 Nov 2009 11:57:24 +0000

Hi, I had it working fine on Win7RC64 after installing it a couple of times and so thought it would work on Home Premium 64 as well. That is not so, as several people already stated. I find HP not helpful at all.
Since we all knew that Win7 was to come in October I expected HP to have drivers ready for the hardware they sold and not just shrug their virtual shoulders. As for now the fingerprintreader is useless.

By: green4566

green4566 — Sat, 07 Nov 2009 10:12:29 +0000

i also cant get the SSO working i have the fingerprint for log on working but it is not working for anything else. This could be because i only did a partial uninstall when windows 7 told me to.. but i cant get it working nay more than that. i also had the same start up problen with Vista and SSO it stoppped starting up when the pc started. help please

By: dvd_1981

dvd_1981 — Sun, 01 Nov 2009 09:10:22 +0000

Same sh*t here while trying to install the Verisoft Access Manager on my Windows 7 Ultimate.

Hoping for a quick solution of the developers.

By: NewJerseyJC

NewJerseyJC — Sun, 25 Oct 2009 13:58:18 +0000

I did an upgrade to Windows 7 from Vista (32 bit) even though my processor is 64, windows won’t let you change in an upgrade only a clean install

I got the fingerprint working with verisoft for logging on to the computer only. It almost appears like the logon screen is not the windows 7 environment as it is not blocked there. Once the logon initiates, the “My Identity” program stops working.

I noticed the notes on the HP website state that they are working on updating drivers for Windows 7… I would assume that would include the “My Identity” or a similar program to store our passwords with our fingerprint. They do state (in a round about way) not to call tech support because they are not in the know of timelines for update releases.

I too hope it comes soon… but for now I am just changing my passwords everywhere to be the same… like the olden days of just a year or two ago.